(This warranty is only applicable to Finger
Rings listed under Costume Jewelry , where specifically
mentioned on product display page.)
We are
proud to offer a lifetime warranty protection
against excessive wear, breakage or loss of
stone. If at any time after purchasing a ring
from us it loses it brilliance, luster, peels,
breaks or a stone falls out. We will replace
it no questions asked with an exact or similar
replacement of equal value. Your lifetime warranty
will now protect in full your replacement. We
will not however replace a ring that has suffered
obvious intentional abuse such as but not limited
to cutting of band for removal.
We proudly carry what we feel are very best
rings available from an extremely quality conscious
producer who has devoted his life time in jewelry
manufacturing. The quality, the workmanship
is finest. The inputs & manufacturing process
used is best by industry standards. We stand
behind this product 100 percent. It is the customer's
responsibility to maintain a copy of their original
invoice as proof of purchase. As it will be
required for any and all claims made. It validates
your lifetime warranty. In the event a return
is required; kindly follow the return process
outlined below :-
Step 1 :
Email us with purchase details in order to
receive an RMA# (required for all returns)
Step 2 :
Once RMA# has been issued, ship item to us in
a padded envelope or box (insured delivery preferred)
with the RMA# clearly marked on the outside
of package along with the following :
1.
Name and return address (no P.O. boxes
please, except rural routes)
2.
Copy of proof of purchase, (keeping
original as required to maintain lifetime
warranty) and a check or USPS money
order payable to Crystalimage , LLC
for $5.00 to cover cost of return shipping,
handling, and insurance of replacement.
The warranty replacement is processed within
1 to 2 weeks. We will replace the ring with
an exact style or similar ring of equal value.
